What Data We Collect and Why

We collect and process your personal data when you:

• Subscribe to our newsletter or mailing list

• Request information about participating as a trader or sponsor

• Contact us by phone, email, or in person

• Take part in surveys or feedback activities

• Register to attend one of our events

Data we may collect includes:

• Your name and title

• Email address

• Phone number

• Postal address

• Any relevant business details for traders

This data is processed only with your consent, or where there is a legitimate interest in delivering information relevant to the Festival or wider town centre activities.

How We Use Your Information

We may use your personal data to:

• Share updates and news about the Worthing Food & Drink Festival

• Contact you regarding your involvement as a trader, sponsor or volunteer

• Send newsletters or marketing communications (with your consent)

• Analyse data to improve the Festival experience

• Conduct surveys and gather feedback from festivalgoers and participants

We use Constant Contact as our email communications platform. This service is GDPR-compliant and uses secure systems to protect your information.

Your Consent & Marketing Preferences

We will only send marketing emails where we have your explicit consent. You can withdraw this at any time by:

• Clicking the “unsubscribe” link in any of our emails

• Contacting us at info@worthingtowncentre.co.uk

We do not share your data with third parties for marketing purposes. If we include third-party content in our communications, it is always relevant to the Festival or the local community, and your data is never passed on.

Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you

• Rectify or update any inaccuracies

• Request deletion of your data where we have no legal basis to retain it

• Restrict processing of your data under certain circumstances

• Withdraw consent to marketing at any time

• Make a complaint to the Information Commissioner’s Office (ICO) if you are not satisfied with our handling of your data

To exercise your rights, contact us via:

Email: info@worthingtowncentre.co.uk
Post: Worthing Town Centre Initiative, 12 The Steyne, Worthing, BN11 3DS

Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined above or until you ask us to remove it.

Security Measures

Your personal information is stored securely, accessible only to authorised staff, and protected through password-controlled access and up-to-date systems. We take appropriate technical and organisational measures to protect your data.

Third-Party Websites

This policy does not cover external websites linked from our Festival site. We recommend reviewing the privacy policies of any third-party sites you visit.

Policy Updates

This Privacy Policy may be updated from time to time. Any significant changes will be posted on our website. If you do not agree with the new terms, you may unsubscribe or request that your data be deleted.

Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Email: info@worthingtowncentre.co.uk
Phone: 01903 203252
Post: Worthing Town Centre Initiative, 12 The Steyne, Worthing, BN11 3DS